How often should I get my car serviced in India?
The recommended frequency for car servicing in India is typically every 6 months or 10,000 Kilometres, whichever comes first. However, it is advisable to refer to your car's owner's manual for the manufacturer's specific maintenance schedule.
Can I avail of pick-up and drop-off services for my car?
Some car service centres in India offer pick-up and drop-off services for your car, especially for routine servicing. This service may be chargeable or provided free of cost, depending on the centre and the distance involved. Inquire about this service when scheduling your appointment
Can I get my car serviced without voiding the warranty?
Yes, you can get your car serviced outside of authorised service centres without voiding the warranty, as long as the service provider follows the manufacturer's guidelines and uses genuine parts. The Competition Commission of India has mandated that warranties cannot be restricted to authorised service centres only.
Are car service centres authorised by manufacturers?
Some car service centres are authorised by specific manufacturers, which means they have met certain standards and criteria set by the manufacturer. Authorised centres often have access to manufacturer-specific training, tools, and parts. However, non-authorized service centres can still provide quality service and may offer more competitive pricing.
Can I bring my own parts for the service?
Most car service centres prefer to use the parts they supply, as they can ensure the quality and compatibility of those parts. However, some service centres may allow you to bring your own parts, but it's important to discuss this with them beforehand.
How long does a car service usually take?
The duration of a car service depends on the type of service being performed. A routine
service may take a few hours, while major repairs or comprehensive inspections can take longer. The service centre should provide an estimated timeframe when you schedule your appointment.
How can I pay for the car service?
Car service centres usually accept various forms of payment, including cash, credit/debit cards, and sometimes mobile payment options. It's advisable to inquire about their accepted
payment methods beforehand to ensure a smooth transaction.
What is included in a general service?
A general service typically includes an oil change, oil filter replacement, fluid level checks (e.g., coolant, brake fluid), inspection of brakes, tires, suspension, steering components, lights, and other essential systems. It may also involve a basic engine diagnostic scan and
addressing any specific issues or concerns you may have.
Are warranties provided for car repairs?
Yes, many car service centres in India provide warranties for the repairs and services they
perform. The warranty terms and coverage may vary, so it's important to ask the service
centre about their specific warranty policies.
What happens if my car requires additional repairs during the service?
If additional repairs are needed, the service centre should inform you and provide a detailed explanation of the issues and the associated costs. They should obtain your approval before proceeding with any additional repairs beyond the initially agreed-upon service.
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